Refund policy

Returns Exchanges and Warranty:

  • Products must be in original packaging and in a new and resellable condition.
  • Any product that was used or fully/partially installed is non-returnable.
  • Shipping Fees (Both inbound and outbound) are non-refundable.
  • Free shipping promotions are limited to ONLY the Continental United States.
  • Hawaii, Alaska,  American SamoaGuam, the Northern Mariana IslandsPuerto Rico,  U.S. Virgin Islands, and all international shipments are NOT available for free shipping. Additional charges may be required/requested for orders shipped to these locations. 
  • A 20% re-stocking fee will apply to returns
  • One off orders such as custom wheel orders, custom wing kits, custom suspension specifications, etc. are nonrefundable as they cannot be resold as a "new product".
  • The product receipt must be posted on the returned box.
  • Orders must be cancelled within the first 48 hours after checkout. After 48 hours the order becomes **non-refundable** (unless otherwise discussed with Sayber Design staff through email contact).